These levels are:
Level 4 – Results: Those programs which are defined and evaluated by measurable results which are congruent with organizational goals.
Level 3 – Behavior: Those programs which may include activities from both Levels 1 and 2 but are evaluated on whether participants accomplished desired change.
Level 2 – Learning: Those programs which can be evaluated on participants improved knowledge or increased skill.
Level 1 – Reaction: Those programs or activities where the effectiveness is evaluated based on the participants reactions or satisfaction with the activity.
LMI is a Level 4 organizational development company.
Courtesy of Encyclopedia of Educational Technology. Copyright © 1994-2004 San Diego State University.